The purchased products will be delivered by a courier at the stated address.
Please provide a telephone number to allow the carrier to get in contact with you.
Approximately, the delivery is performed within 3/5 working days from the confirmation date of the order.
Delivery times are purely indicative and may be subject to variations due to force majeure, in the event of a massive influx of orders (eg black friday, sales) due to the necessary technical times for the realization and processing of tailored and customized garments.
Free shipping on orders over 200 € in the following countries: Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands, Portugal, Slovenia, Spain.
Shipping costs, unless otherwise indicated, are added to the total cost of the order and are specified during the check-out procedure, before the purchase process is completed.
Shipping costs are automatically calculated on weight and volume of the purchased items and the geographical area of reference of the delivery.
You can check the delivery status on the site of the courier, thanks to the reference data which will be supplied by e-mail with the notice of shipment.
After a few failed delivery attempts, the goods remain in storage and will be collected at the courier’s depot.
For deliveries to countries that do not belong to the European Union, any customs duty for importation shall be payable by the consignee.
The Client is therefore advised to contact the customs authorities in the country concerned beforehand to verify the costs and any restrictions on imports.
In the case where, upon delivery, the package appear to be damaged, broken or tampered with, please include the following statement in the Shipping Document, together with your signature and the courier’s signature: “I accept the package (the packages) reserving the right of further checks because it is damaged”. We also kindly ask you to immediately notify us your conditioned acceptance at the following address: firstname.lastname@example.org.
If the courier refuses to allow you to include your reserve for further checks, please immediately reject the delivery. In this case also, please notify us of the rejection at the following address: email@example.com.
We ship to the following countries: If you can’t find your country please contact us !